COVID -19 - Subject Access request

We may take longer than the statutory one month to respond to your Subject Access Request.  The Information commissioner recognises that there may be delays and responses may take longer than the statutory deadline.

With Flu season approaching we wanted to let you know that we will be starting the flu clinics in early September . Watch this space for more details closer to the time.
Please note our doors will be closed with immediate effect , this is to ensure the safety of all our staff and patients . If you have an appointment booked please call on arrival and and a member of staff will let you in.


Repeat Prescriptions

Repeat prescriptions are normally for patients who receive regular treatment.
Your doctor will decide who can have a repeat prescription. From time to time we will ask you to see our clinical pharmacist to review your medication. We do this to monitor your illness and medication.

You can ask for a repeat prescription:

  • Online with Patient Access - CLICK HERE
  • By telephone please request your prescription by telephoning the surgery on 0117 944 9700 between 10am - 12.15pm

When requesting over the telephone please give the exact drug name, along with your name and address and date of birth to ensure we are ordering correct medication for you.


Your prescription will be available  after 3 working days at your choice of pharmacy . Some pharmacists can also arrange to deliver your tablets to your home. 

Some local chemists have a collection and delivery service.  

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and. Please ensure that explain the nature of the appointment when booking  to avoid unnecessary delays to further prescriptions.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account

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